All U.S. domestic orders are shipped via USPS Retail Ground (standard shipping within 2-8 business days) free of charge.
Orders shipped to addresses outside the U.S. will be subject to higher shipping & insurance rates, as well as applicable customs, duties and taxes.
All costs related to international shipments are the responsibility of the customer, including customs brokerage charges, duties, and taxes.
These expenses will not be reflected in the final total and/or order confirmation email that you will receive after purchase.
Within two (2) business days of purchase, The Head & The Hand will submit a PayPal payment request to your email to cover additional expenses for shipping, customs, etc. Please kindly remit payment to The Head & The Hand via PayPal within three (3) days of receipt so that we may process your shipment. Items will not be shipped without payment via PayPal.
We are sorry we are unable to offer returns or exchanges for international orders.
For information on shipping rates (prior to purchasing), please contact firstname.lastname@example.org to request a quote.